오픽 롤플레이 50: 질문·예약 변경·문제 설명·대안 제시

My internet connection has dropped several times during calls today. I have restarted the router, but the problem has continued. Could you check whether there is a service issue in my area?

The café we chose has a long flight of stairs. Could we meet at the one beside the station instead? It has an entrance at street level, which would be easier for our group.

Thank you for explaining the refund process. Could you send the steps and the expected processing time by email? I would also like to confirm which reference number I should use if I need to follow up.

Unfortunately, I cannot attend the workshop I booked for Sunday. I would like to cancel my place. Could you explain the cancellation policy and let me know whether I need to fill out a form?

This café is too noisy for my call. I could use the small meeting room nearby, or we could meet after the call instead. Would you mind waiting until four if I choose the second option?

That activity is a little over my budget this week. Could we choose a free exhibition and have a simple lunch nearby instead? If you really want to do the activity, we could plan it for next month.

Before I accept store credit, could you explain where I can use it? Does it have an expiration date? I would also like to know whether any unused balance stays available after a purchase.

Do you have a table for six people? Can we reserve it for Saturday afternoon? Is there a time limit if we stay to chat after ordering?

Can I buy tickets at the entrance? If I leave for lunch, can I come back with the same ticket? Is there step-free access to all the exhibition rooms?

What time does the weekend class start? Do I need to bring my own materials? Also, how many people are usually in each class?